What is Helpdesk?

Helpdesk is a ticketing service that VINIoT project offers you to contact with our support agents with any doubt you might have, check project announcements and FAQ´s.

  • Visitors: 

You just need to submit a ticket and give us your email address and we will contact you back. An email will be sended back to you with all the information regarding your ticket. You can also follow your ticket status from this email.

  • Registered users:

You can create an account here and access to:

    1. Submit new tickets
    2. Follow the ticket process throuh My tickets
    3. Check your ticket status